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Grey Space

Beigetreten 09. Sept. 2022

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Letzte Aktivität 01. Juni 2023

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KommentarSetting up Talk

Hello,

If the callback greeting is playing, will the call be presented to agents? We are trying to build a workaround to have the callback greeting offered after 30 seconds. We made the callback recording 30 seconds of hold music, then the callback instructions happen.

If they are listening to that 30 seconds of music, will the call be offered to agents in that time?

Kommentar anzeigen · Gepostet 01. Juni 2023 · Grey Space

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KommentarBuilding reports

Hey Daniel Aron,

Is there a more specific release date for this yet? We are in Q4 and without this reporting Flow Builder isn't a tool we can fully roll out.

Thanks,

Jake

Kommentar anzeigen · Gepostet 13. Okt. 2022 · Grey Space

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Community-Kommentar Feedback - Ticketing system (Support)

Hello,

If we can't change the copy can you change it for us? The way it is currently worded makes it sound like the person can ask another question. When they do ask another question nothing is happening because they are at the end of the flow.

Thanks,

Jake

Kommentar anzeigen · Gepostet 15. Sept. 2022 · Grey Space

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