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Bruno Monteiro

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Neueste Aktivität von Bruno Monteiro
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    Bruno Monteiro hat einen Kommentar hinterlassen

    1. Community
    2. Feedback - Ticketing System (Support)
    3. SLA Placeholder

    Scott, the issue at this point is that I need this improvement for my end user, I understand that product evolution is always necessary, but they are targeting their user a lot, and not the end use...

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    Bruno Monteiro hat einen Kommentar hinterlassen

    1. Community
    2. Feedback - Reporting and analytics (Explore)
    3. Group names in Explore

    We're having this issue too, which didn't occur in Insights, but the response from Zendesk support was to wait for this update to come in some roundmap soon, and follow this post. I believe you sho...

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    Bruno Monteiro hat einen Kommentar hinterlassen

    1. Community
    2. Feedback - Ticketing System (Support)
    3. SLA Placeholder

    Scoot, of course. Today we have the need to send various ticket information to our customers, and third parties, to facilitate the understanding of the service that will be performed, we created a ...

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    Bruno Monteiro hat einen Post erstellt

    SLA Placeholder

    Nicht geplant
    1. Community
    2. Feedback - Ticketing System (Support)

    We need to have a placeholder with the SLA date, it is very important for personalized emails to the customer, today we only get a placeholder for the task date, but it is not functional, due to th...

    • Bruno Monteiro
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