Michael Lorch
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Michael Lorch hat einen Kommentar hinterlassen
This still has been waiting for 10 years!?!?!? THIS NEEDS TO HAPPEN! Please Zendesk! Any status on the updates?
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Michael Lorch hat einen Kommentar hinterlassen
Andrea Rodriguez (CD Baby) I feel for you on this one. Our help center supports 15 LANGUAGES!!!! This is not really manageable to maintain tbh. Hopefully an update will come soon.
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Michael Lorch hat einen Kommentar hinterlassen
James Rodewig Thank you for this great post! I just have one question, in this process, do we need to manually add the help article URL for every single article we want to get feedback on or will d...
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Michael Lorch hat einen Kommentar hinterlassen
This would be a great feature to have included without having to work on the code, etc..
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Michael Lorch hat einen Kommentar hinterlassen
Totally agree...please include this.
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Michael Lorch hat einen Kommentar hinterlassen
Pulkit Pandey Thanks for getting back to me on this! May you provide further information? I just want the information at the bottom of an article to display the total number of helpful votes, not t...
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Michael Lorch hat einen Kommentar hinterlassen
This is badly needed. With our company supporting 14 languages, we are in the dark on this...
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Michael Lorch hat einen Kommentar hinterlassen
Greg Katechis Hello! I was hoping to do the same thing. However, on home_page.hbs I don't see an h2 in the code. I see an h3 with 'promoted_articles' listed. I've been experimenting to see how to c...
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Michael Lorch hat einen Post erstellt
Hiding downvote totals on article pages
Hello everyone, We are curious to sample only displaying the helpful vote totals on customer facing articles. We want to see if hiding downvotes gets rid of any negative bias or tendency to join a ...
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Michael Lorch hat einen Kommentar hinterlassen
Hello Everyone! How would one add an anchored header but have it display in multiple languages? English is fine but the link is showing up only in English for all languages and want to fix this. A...