Oliver Jackson
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Neueste Aktivität von Oliver Jackson-
Oliver Jackson hat einen Kommentar hinterlassen
Yeah, this feature would be highly valued. 100%.
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Oliver Jackson hat einen Kommentar hinterlassen
FQ Support Eventually I got a Zendesk rep to assume the agent's profile. Their rep wasn't having the same problems at his end somehow, and I was left with the impression that either he didn't belie...
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Oliver Jackson hat einen Kommentar hinterlassen
How can we prevent spam from being submitted via the Offline Form? Is there honestly no way of doing this? It's virtually useless without this functionality because of the sheer volume of junk whic...
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Oliver Jackson hat einen Kommentar hinterlassen
Yes please! Desperate for this - it would give our interactions a much more personal vibe.
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Oliver Jackson hat einen Kommentar hinterlassen
Hello folks, One of our agents is unable to merge tickets. He gets the message below:The tickets however do not meet any of the conditions listed, and in fact, I can merge them successfully, witho...
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Oliver Jackson hat einen Kommentar hinterlassen
Yeah, my legend is unreadable since I have a custom field I need data on, but the text strings are too long for Zendesk Explore. Not good at all. See below: Anything you can suggest here Zende...
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Oliver Jackson hat einen Kommentar hinterlassen
Erin O'Callaghan Thank you so much for this - all fixed up now! :) Sorry for my delayed response - caught Covid and was off for several days. Cheers!
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Oliver Jackson hat einen Kommentar hinterlassen
Erin O'Callaghan Hey Erin! I can't thank you enough for the explanation - so clear and effective. Really appreciate it. I have one last hurdle however before the finish line: the data doesn't show...
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Oliver Jackson hat einen Kommentar hinterlassen
Hi folks, I'm in need of some help if possible please :) I would like to create a table which provides with insight on Tickets Solved (by tag) for the last week, and the previous week respectively....
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Oliver Jackson hat einen Kommentar hinterlassen
I'm trialling Zendesk Chat, but I never see any visitors appear, even though we know we have some (e.g. I asked the whole team to go to the page). Nothing even appears as Clicked when I test this. ...