Troy Johnston
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Neueste Aktivität von Troy Johnston-
Troy Johnston hat einen Kommentar hinterlassen
Salvador Vazquez Please can we re-issue your update without the jargon to ensure all parties internationally are understanding you. EAP? Extensible Authentication Protocol? - cant see relevance So...
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Troy Johnston hat einen Kommentar hinterlassen
Hello Barkha, I emailed straight back, but perhaps it didn't get through. Yes - please setup the zoom. I understand you're the PM. I would certainly appreciate any attendance with us from IT Sec...
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Troy Johnston hat einen Post erstellt
Fix 2FA to be mandatory - Secure our data pls
Hi Zendesk, I have requested a conversation directly with your IT Security or Enterprise architecture team. Please have them contact me directly. 2FA has been poorly implemented. Business softwar...
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Troy Johnston hat einen Kommentar hinterlassen
Hi Caroline, It is interesting that Zendesk think of IT security as simply a 'feature' and not a mandatory component. Users will never upvote IT security in comparison to bells n whistles features...
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Troy Johnston hat einen Kommentar hinterlassen
Hello. As 2FA Session management has not been securely implemented (to mandate users must use 2FA with every login event) I would like to establish an automation to achieve: At 7pm each night - de...
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Troy Johnston hat einen Kommentar hinterlassen
Hi Christine, Zendesk, This is a significant security flaw in Zendesk implementation of 2FA. 2FA ought to be bundled with ability for administrator to mandate use of 2FA with every login event. L...
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Troy Johnston hat einen Kommentar hinterlassen
Why then am I being informed my migration/upgrade will be automatically processed in early August?! I understood this was not required. As per Nikki above - we use email only - and I can only see...
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Troy Johnston hat einen Kommentar hinterlassen
Agree with all Christopher Reichle has honestly excellent points and well summarised the larger picture of feature request management practice and process by design. Nicole Saunders please dont t...
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Troy Johnston hat einen Kommentar hinterlassen
We are on the Team version. Can see under Reporting a notice that reporting will move to Explore soon.1) Please confirm that when this change is made that we will not be losing access to the base ...