Anastasia Kachanova

1. Community
2. Feedback - Voice (Talk)
3. Product Feedback: Agent wrap-up time

+1

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• Anastasia Kachanova
• Erstellt 1. Dezember 2023 12:43
• 1 Stimme

1. Zendesk updates
2. Announcements
3. Announcing a component limit for Explore beta dashboard builder

+1 for Paul's comment

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• Anastasia Kachanova
• Erstellt 29. November 2023 16:42
• 1 Stimme

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Product feedback: Zendesk messaging limitation with multibrand use-case

+1

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• Anastasia Kachanova
• Erstellt 29. November 2023 11:27
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Product Feedback: Merge tickets prompt

+1

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• Anastasia Kachanova
• Erstellt 29. November 2023 11:21
• 1 Stimme

1. Community
2. Feedback - Help Center (Guide)
3. Customize Article Vote Counts & Gather "Unhelpful" Vote Feedback

+ 1, completely agree with the feedback provided by Harper. We as Zendesk users should be able to use native Zendesk functionality connected to the reporting in Explore. 

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• Anastasia Kachanova
• Erstellt 22. November 2023 09:03
• 4 Stimmen

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Product Feedback: Messaging transcript

+1

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• Anastasia Kachanova
• Erstellt 20. November 2023 09:56
• 1 Stimme

1. Explore
2. ...
3. Viewing and using dashboards
4. Seeing live agent status and activities with Explore

Any updates on historical reporting? when we can expect it in GA?

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• Anastasia Kachanova
• Erstellt 7. November 2023 10:58
• 2 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Explore is really slow when handling larger quanteties of data

+1

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• Anastasia Kachanova
• Erstellt 7. November 2023 10:13
• 1 Stimme

1. Email
2. ...
3. General questions about email and email template
4. How can I send email notifications to secondary emails?

+1

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• Anastasia Kachanova
• Erstellt 30. Oktober 2023 15:19
• 1 Stimme

1. Community
2. Feedback - Admin Center
3. Product Feedback: Arabic text locale

+1

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• Anastasia Kachanova
• Erstellt 30. Oktober 2023 09:45
• 1 Stimme