Anastasia Kachanova

1. Community
2. Feedback - Admin Center
3. Zendesk to send alerts/notifications to ZD Admins if email forwarding is not working as expected

+1

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• Anastasia Kachanova
• Erstellt 28. Februar 2023 14:12
• 0 Stimmen

1. Agent guide
2. Ticket automation and collaboration
3. Using Microsoft Teams in side conversations (EAP)

+1 for Direct Messaging

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• Anastasia Kachanova
• Erstellt 28. Februar 2023 12:20
• 1 Stimme

1. Community
2. Feedback - Admin Center
3. Increased Abilities of Zendesk Administrator Accounts

+1

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• Anastasia Kachanova
• Erstellt 15. Februar 2023 13:16
• 0 Stimmen

1. Community
2. Feedback - Admin Center
3. Macro history availability

+1

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• Anastasia Kachanova
• Erstellt 10. Februar 2023 09:19
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to see which ticket belongs to which View

+1

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• Anastasia Kachanova
• Erstellt 10. Februar 2023 09:19
• 1 Stimme

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Let me re-assign dashboard ownership

+1

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• Anastasia Kachanova
• Erstellt 3. Februar 2023 14:18
• 1 Stimme

1. Community
2. Zendesk Explore Beta - New Dashboard builder
3. Image component for the new dashboard builder - Gathering interest

+1 Agree with Rafael. Our use-case is the same. We use image component for branding across all custom dashboards (no matter of the dashboard size)

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• Anastasia Kachanova
• Erstellt 3. Februar 2023 12:12
• 1 Stimme

1. Community
2. Zendesk Explore Beta - New Dashboard builder
3. Bookmark component for the new dashboard builder - Gathering interest

Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? We use bookmarks daily across several different zendesk insta...

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• Anastasia Kachanova
• Erstellt 3. Februar 2023 12:07
• 1 Stimme

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Ability for more than one person to view a report in Explore

+1

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• Anastasia Kachanova
• Erstellt 3. Februar 2023 08:56
• 2 Stimmen