Al Hafiz

1. Community
2. Feedback - Voice (Talk)
3. Enabling end-users to identify their position in the call waiting queue

Hi sean, Will it be possible then to integrate a foreign app into Zendesk in order to track the queueing?

• Kommentar anzeigen
• Al Hafiz
• Erstellt 20. Juni 2022 05:33
• 0 Stimmen

1. Community
2. Feedback - Voice (Talk)
3. Queue Position number

Hello! Would like to check in here as I have a similar query: if there is a feature for the end-user to identify their position in the talk queue.  For example, a feature that allows users to know ...

• Kommentar anzeigen
• Al Hafiz
• Erstellt 14. Juni 2022 08:03
• 1 Stimme

1. Community
2. Feedback - Voice (Talk)
3. Allow visibility into the phone queue

Hello! Would like to check if there is a feature for the end-user to identify their position in the talk queue.  For example, a feature allows users to know there are other 2 callers in the queue i...

• Kommentar anzeigen
• Al Hafiz
• Erstellt 14. Juni 2022 01:36
• 0 Stimmen