Zahra

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Bring back chat visitor list with Agent Workspace

Hi, I've changed to the new agent interface and its great, so much easier to use. However, I have lost the ability to see the visitors that are currently on our website via the live chat. This was ...

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• Zahra
• Erstellt 27. April 2022 09:18
• -1 Stimmen

1. Email
2. ...
3. How to solve issues with the email channel
4. What does the error "This email address is already used by..." mean?

  We have a similar issue, we tried to reuse an existing account by updating the details (name and email), but this didn't work, so the account was deleted and completely purged from Zendesk. We no...

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• Zahra
• Erstellt 21. März 2022 16:13
• 1 Stimme