Maryann Remy

1. Community
2. Feedback - Help Center (Guide)
3. Guide Articles - export to PDF

I agree that more than those commenting would be interested in this type of feature. I feel like the ability to easily export as PDF would only make the Help Center more sticky as a product. This w...

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• Maryann Remy
• Erstellt 19. April 2023 17:28
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1. Community
2. Zendesk Suite Q&A
3. Casting a custom attribute as a date

My understanding is that it's not possible to apply custom ranges to custom attributes based on all my research. I am still looking for a workaround so I don't have to manually update the filters i...

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• Maryann Remy
• Erstellt 7. April 2023 20:00
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1. Community
2. Zendesk Suite Q&A
3. How are you reporting on FRT?

Hello. I am running into the same issue. Does Zendesk not have an FRT timestamp to run reports off of? Using "Ticket Assigned - XXXX", you will still miss tickets if running monthly reporting. Tick...

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• Maryann Remy
• Erstellt 7. April 2023 05:05
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