Dat (Dan) Le
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Neueste Aktivität von Dat (Dan) Le-
Unable to use Side Conversations to send Slack messages to individuals (via DM) or tag individuals
Currently, the Side Conversations feature allows us to post messages to a Slack channel and tag a group handle, but does not allow the following: Sending a DM to an individual (or multiple individ...
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Ratings Requests
When using chat, the button to request a sat rating has a major latency before the ratings request registers and appears in the transcript; oftentimes, this causes agents to accidentally request tw...