Stephanie Hermanns

1. Community
2. Feedback - Ticketing System (Support)
3. GDPR - Automatically deleting old tickets via the automation feature

We just established the GDPR process in our company but the missing feature for deleting tickets (and users) after 3 years really is a pain point. Please do something about it thanks :)

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• Stephanie Hermanns
• Erstellt 31. Januar 2023 16:36
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Need trigger condition to detect when email is received at multiple support addresses

We're facing the same issue so here's my upvote for this!

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• Stephanie Hermanns
• Erstellt 1. Juni 2022 08:38
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Getting ticket and organizational fields to contain a clickable hyperlink

same here :) 

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• Stephanie Hermanns
• Erstellt 13. Mai 2022 09:54
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. URL custom field type

same here :) 

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• Stephanie Hermanns
• Erstellt 13. Mai 2022 09:54
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Make a ticket field link clickable

same here :) 

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• Stephanie Hermanns
• Erstellt 13. Mai 2022 09:52
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Search should look into attachments

Same here - my teams ask for it regularly! Please make it happen 😊

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• Stephanie Hermanns
• Erstellt 12. Mai 2022 07:21
• 0 Stimmen