Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Ian LaPhilliph
Beigetreten 21. Okt. 2021
·
Letzte Aktivität 23. Juni 2022
Folge ich
0
Follower
0
Gesamtaktivitäten
15
Stimmen
8
Abonnements
6
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Ian LaPhilliph
Ian LaPhilliph hat einen Kommentar hinterlassen
We're in a similar position here as well. Not only lag for our agents, but we've also experienced a ton of chat outages since switching over. Even on the operations side, I've noticed everything having to do with our account being significantly less performant since swapping Zendesk Chat over to the New Agent Workspace.
Guessing it has to do with the legacy chat APIs/Product interacting with the Support APIs, but my knowledge may be a tad outdated on that.
Either way, we are also looking at options on how to improve the performance.
Kommentar anzeigen · Gepostet 23. Juni 2022 · Ian LaPhilliph
0
Follower
5
Stimmen
0
Kommentare