DOMINGO GONZALEZ

Thank you for the comment, Noly.

That manually refresh button is not working correctly because when I click on it, the counters "update," but if in a view called "View A" it shows 0 tickets, when I enter this view, I can see 3 tickets, and the manual refresh didn't do its job.

Could you offer me any other solution? It is vital that these counters work correctly.

Thank you!

Hello, I want to share my issue with you:

I have created some views, and when I load the views page, each view's name is displayed in the views menu along with a ticket counter indicating the number of tickets within each view. The problem I'm facing is that the counter is incorrect. Sometimes it shows 0 as the counter, but when I enter the view, I can see 4 tickets, for example. Conversely, the counter may display 4 tickets, but when I access the view, there are 0 tickets.

I have analyzed the view settings, and they are correct.

Thank you, Regards

The field doesn't appears and the form show this error: