Laura Gallego
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Laura Gallego hat einen Kommentar hinterlassen
I very much agree with this point and hope there is a plan to implement this soon.
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Laura Gallego hat einen Kommentar hinterlassen
Hey there,Just an update on this issue, it seems like the macro shortcut will only work if there has been nothing written in the text box, once something has been written on the text box the shortc...
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Laura Gallego hat einen Post erstellt
Keyboard Shortcut Open Macro Box is not functional
When using the keyboard shortcuts to open the macro box Ctrl + Alt + M while trying to type a public reply or an internal note, the keyboard focus does not change. This causes additional work to st...
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Laura Gallego hat einen Kommentar hinterlassen
This definitely needs to be done Zendesk! it has almost been 3 years and there is still no resolution for this.