Alan Chan

1. Community
2. Feedback - Ticketing System (Support)
3. Request - CC an email address without manually adding a new user

Oh, and it blocks out the ticket that you're working on so you can't read your ticket where the email address is listed in a previous response.

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• Alan Chan
• Erstellt 31. März 2022 20:48
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Request - CC an email address without manually adding a new user

Not only does it require you to Add the user but it's a really dumb popup in that it doesn't copy and paste what you just typed into the email field so now you have to type it a second time. Lame!

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• Alan Chan
• Erstellt 31. März 2022 20:46
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. How can I split a ticket natively?

Upvoted!

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• Alan Chan
• Erstellt 10. September 2021 20:59
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. How can I split a ticket natively?

Does the article still exist? It says that I'm not authorized to access the page even though I'm signed in as a user. I was going to add my vote but no luck there.

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• Alan Chan
• Erstellt 9. August 2021 17:25
• 0 Stimmen