Henning
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Hi there First of all, i appreciate the chance to be heard, by you Jonathan. A way of contacting us in the community is one of the reasons why i enjoy zendesk! But. I do unfortunately think that Ze...
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Hi TodorGreat to hear! :)Remember that you need to activate the agent in zendesk chat, before the translation feature is visible in zendesk support. I'm unfortunately not 100% sure on which plan yo...
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Hi Todor Of my knowlegde, you would need to be sure that Agent workspace is activated. You can see more about it here:https://support.zendesk.com/hc/en-us/articles/4581758611866#topic_xjc_3d3_b3b ...
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Christian MortensenYou need to be sure, that the users have Zendesk chat activated, if they need to use the translation feature in Support. :)If you are the admin, you will most likely have chat en...
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Hi David GillespieI recently received a email regarding the shopify integration update, with sunshine support. That's awsome, since that gives us a overview on each customer. Now for a question reg...
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Hi @... Thanks for the link.Getting a custom made app is definitely also a option, which i will look closer at! :) Have a nice day.
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Hi @...Thanks for your reply. :)Using a 3rd party translation tool is definitely a solution, but the current pricings seems a bit too much on what we are looking for. We are currently on a Pro suit...
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Hi @...A question regarding the email support in agent workspace. You inform that we need 3rd. party apps for outgoing translation. Do you have any intention of expanding the outgoing translation t...