Leonardo Vizioli

Hi all,

Thanks for the tip Lance! Amazing.

However, when testing the extension I keep getting HTTP/1.1 401 Unathourized

I am using my e-mail/token as username and my newly generated token as password.

Am I correct in assuming that I should leave the JSON body blank when creating the HTTP target and that the request is PUT with the URL written exactly like this: https://subdomain.zendesk.com/api/v2/tickets/update_many.json?ids={{ticket.id}}

Or should I replace {{ticket.id}} with a ticket id?

All help is much appreciated