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Milan Wack

Beigetreten 16. Okt. 2021

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Letzte Aktivität 19. Okt. 2024

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Community-Kommentar Feedback - Help Center (Guide)

Sorry, but—this is ridiculous. 

How shall a company improve their quality of content if there is no measurable effect on KPIs? 

You really need to add a “reset” function by default; that is really a minimum maintenance requirement for every knowledge management department.
 

It would be fine as well to offer an API/code option, but “no way” is, in my opinion, no option.

Please fix that.

EDIT: Saw the mention of the API option, but a simple additional function would be important. 

Kommentar anzeigen · Bearbeitet 05. Sept. 2024 · Milan Wack

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KommentarUsing the knowledge base in Help Center

Hi! I am searching for an option to create different filters. I really miss an option like „last edit > 6 month“ as well as „and/or“ criteria like „most recently viewed / top 10%“ etc. 

that would allow much more and better KB workflows for maintaining the quality and content without any kind of additional task assignments. Is there any way to create such filters?


BR

Kommentar anzeigen · Bearbeitet 30. Aug. 2024 · Milan Wack

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KommentarUsing help center search

Same here – I'm having the same issue. Please repair ASAP - thx!

Kommentar anzeigen · Gepostet 15. Juni 2023 · Milan Wack

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KommentarWorking with articles in the knowledge base

Kommentar anzeigen · Gepostet 15. Nov. 2021 · Milan Wack

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KommentarWorking with articles in the knowledge base

Kristina Tibbitts
In our case, it is up and running again. (Maybe give it a new try :-) ) 

Kommentar anzeigen · Gepostet 12. Nov. 2021 · Milan Wack

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KommentarWorking with articles in the knowledge base

Holden Hewett Thanks for the advice - that's a solution. 

Kommentar anzeigen · Gepostet 01. Nov. 2021 · Milan Wack

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KommentarWorking with articles in the knowledge base

Hi!

There seems to be a bug. I'm no longer able to link headings within one article - which is necessary for the structure of my articles. Can you please investigate here or tell me - what I'm doing wrong? (It worked well until cw 42/2021.)
Thx! 

Kommentar anzeigen · Gepostet 27. Okt. 2021 · Milan Wack

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