Kyle Pease

1. Email
2. ...
3. General questions about email and email template
4. How does Zendesk handle Reply-To?

Any chance we could use the "From" email in zendesk instead, as the requester by default? Using the Reply-To has been causing us issues for years with our netsuite back end unfortunately.

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• Kyle Pease
• Erstellt 22. Juni 2023 23:45
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Automate / trigger the change of a requester

Nicole Saunders Anton de Young @... Heather Rommel  Can we make this happen? It is a critical feature for any companies handling automated emails in major platforms such as Netsuite. Here's a sampl...

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• Kyle Pease
• Erstellt 26. September 2022 15:51
• 1 Stimme