Jacob Hill
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Jacob Hill hat einen Kommentar hinterlassen
We need to be able to create custom password settings for end users. A 6-character minimum is not secure and is extremely outdated. Additionally, it does not comply with our security program.
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Jacob Hill hat einen Kommentar hinterlassen
When will we be able to reorder the statuses that we have created?
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Jacob Hill hat einen Kommentar hinterlassen
Can we limit the statuses to specific ticket forms? This would help me build out a change request process. The other ticket forms don't need to see the "Pending Approval" status for example. The ne...
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Jacob Hill hat einen Kommentar hinterlassen
Hello! Is there a way to offload the audit logs to a SIEM, specifically Azure Sentinel?
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Jacob Hill hat einen Kommentar hinterlassen
This feature is really needed.
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Jacob Hill hat einen Kommentar hinterlassen
Is there a way to ignore bad ratings so that they don't show up in an agent's stats?
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Jacob Hill hat einen Kommentar hinterlassen
I agree, I would love to be able to update the subject (and the native due date field) with a trigger!
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Jacob Hill hat einen Kommentar hinterlassen
Is there any way that the organization condition can be checked from the server, opposed to using client-side JavaScript?