Krishnamurthy Veeraraghavan
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
Erica Tried your suggestion and its does not help Enclosing the screen shot which is visible to customer once they login to the portal and as you see it only shows ID, Subject, Created, Last act...
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
HI Erica Yes that is correct. Any suggestion on it Regards Krishnamurthy
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
Have Integrated Zendesk and Jira at present we are able create the Jira ticket from the Zendesk by clicking the Jira app and that is working fine Need help : When we solve the Zendesk ticket which...
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
HI Team In the customer UI view page how can I add a one more column to display the content is there in the customer field Any suggestion Regards
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
Most of the customer are asking this option available and can this be looked upon with high priority.All the other tools have this functionality.
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
Hi Kasper When ever customer creates the ticket and enters the subject line details at that time it need to prefix a word before the subject line. Do let me know how can we achieve this. Have three...
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Krishnamurthy Veeraraghavan hat einen Kommentar hinterlassen
Hi Zendesk Team Nowadays we see the export option is getting more critical and lots of our customer are asking for it. It will be good if zendesk team look at it and have this option enabled. Looki...