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Operations Support
Beigetreten 08. Juli 2022
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Letzte Aktivität 22. Sept. 2022
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Its cool how ppl snake in with a pretty solution post after its been solved - where do i get those "Zendesk Pro" badges?
Kommentar anzeigen · Gepostet 22. Sept. 2022 · Operations Support
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Ever since last week I have been experiencing this issue where if I try to edit code for a certain theme that I imported from github (that is no longer connected to github) and hit save, I get an error message that says "Failed to Save theme". I am then re-directed back to the workbench page. This is frustrating because I was most of the way done with editing this theme. I have mostly only changed the CSS and I am not sure why this would be happening now. It was not happening for the first few weeks of making edits and now when I am mostly done I cannot save. Any suggestions?Errorbelow
Bearbeitet 22. Sept. 2022 · Operations Support
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Hi, I'm not sure why the Zendesk team hasn't pointed people in the right direction with this issue but I found an article that implicitly solves this issue.
To embed content into a Zendesk article, you first need to change your settings to "allow unsafe content".
To allow unsafe HTML in HTTP responses
1. In Guide, on the sidebar, click the Settings icon.
2. Under Guide Settings > Security, click Display Unsafe Content check box.
3. Click Update.
With this checked you should be able to embed.
Kommentar anzeigen · Gepostet 11. Juli 2022 · Operations Support
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I found another post that implicitly answers my question. To embed content into a Zendesk article, you first need to change your settings to "allow unsafe content".
To allow unsafe HTML in HTTP responses
1. In Guide, on the sidebar, click the Settings icon.
2. Under Guide Settings > Security, click Display Unsafe Content check box.
3. Click Update.
With this checked you should be able to embed.
Kommentar anzeigen · Bearbeitet 11. Juli 2022 · Operations Support
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UPDATE: To find this setting it is actually
1. In Guide, on the sidebar, click the Settings icon.
2. Under Guide Setting > Security, click Display Unsafe Content check box.
3. Click Update.
Kommentar anzeigen · Bearbeitet 11. Juli 2022 · Operations Support
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What about the ability to iframe another resource into an article? This seems necessary.
Kommentar anzeigen · Gepostet 08. Juli 2022 · Operations Support
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Anyone have any updates on this? This is a necessary feature.
Kommentar anzeigen · Gepostet 08. Juli 2022 · Operations Support
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