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Ben Wright

Beigetreten 21. Okt. 2021

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Letzte Aktivität 16. Jan. 2025

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Post Feedback - Ticketing system (Support)

Currently, ticket trigger actions can only modify checkbox, drop-down, text, number, and date custom fields, as described here

 

I am requesting the ability for ticket trigger actions to also modify custom Decimal fields. Right now a Decimal field can only be changed manually, which makes them significantly less useful.

Gepostet 14. Jan. 2025 · Ben Wright

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Community-Kommentar Feedback - Ticketing system (Support)

The lack of ability to do this makes Explore reporting significantly less useful to our organization. Please stress the importance of this feature to the team.

Kommentar anzeigen · Gepostet 16. Mai 2022 · Ben Wright

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KommentarCustomizing reports

Is there a way to sort the stacked elements by quantity? E.g. highest value in column is on the bottom, smallest value on the top

Kommentar anzeigen · Gepostet 26. Apr. 2022 · Ben Wright

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Community-Kommentar Feedback - Reporting and analytics (Explore)

Yeah if Zendesk wants Explore to actually be useable in a corporate environment, basic features like discarding unsaved changes need to be present. +1 for getting this implemented.

Kommentar anzeigen · Gepostet 22. Apr. 2022 · Ben Wright

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