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Welcome Break Holdings Ltd.
Beigetreten 20. Dez. 2022
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Letzte Aktivität 01. Aug. 2023
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Welcome Break Holdings Ltd. hat einen Kommentar hinterlassen
Hi there,
Is it possible to OPT out of the mandatory upgrade?
Zen never really has been an ITSM tool, but a post sales Q&A platform... ideally we'll be moving to a more suitable tool and I'm not keen in faffing around trying to get various items to work as we need until then.
Kommentar anzeigen · Gepostet 01. Aug. 2023 · Welcome Break Holdings Ltd.
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Welcome Break Holdings Ltd. hat einen Kommentar hinterlassen
Thanks Gab,
I'll try this asap!
Kommentar anzeigen · Gepostet 09. Jan. 2023 · Welcome Break Holdings Ltd.
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Welcome Break Holdings Ltd. hat einen Kommentar hinterlassen
HI all,
I'm using :
IF ([Update - Date] = (TODAY()) AND
[Changes - Field name] = "group_id" AND
[Changes - New value] = "360000997078") THEN
[Update ticket ID]
ENDIF
and whilst it takes a while to run, it works... my question, how can I do this with YESTERDAY's date? Can I do some form of "Today()-1" or similar?
WHY?
well, I'm trying to have this display as a KPI with Today/Yesterday showing an increase/decrease. Which means I need two metrics, one for today, and one for yesterday, which means I can't (I don't think) use filters)
Kommentar anzeigen · Bearbeitet 20. Dez. 2022 · Welcome Break Holdings Ltd.
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