RelayPay

Same as Jon, a custom avatar will do like the company's logo or the brand being used for the widget. We're also looking at the Shrek avatar lol!

Hi, 

Is there a way that we could change the avatar that is used for the chat/messaging trigger messages and replace it with another image (for example, our logo instead)? 

Attached are images of what it looks like on the user and agent side which is just a blank standard image.

Hi, 

Is there a way to change the avatar for the Answer Bot?

Hi, 

Is there a way for us to customize the following under the web widget?

- Font, font size and color 

- Chat window size

- Favicon or avatar of both customer and agent 

Would truly appreciate your immediate response, thanks!