Matthew Davis
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Neueste Aktivität von Matthew Davis-
We've just heard from a Zendesk team member that it's policy to not announce changes in advance unless it meets some arbitrary threshold. I would really suggest that this policy should be re-evalua...
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Did I miss a post somewhere, or has this only just been announced for the first time on the first day of the rollout?
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One specific issue is when changes are announced far in advance (i.e. Slack Legacy integration deprecation, or Pagination updates), no further announcements are made when the rollout occurs or is d...
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It would be great for the Zendesk team to give us a way to bring back the "see more" function or native truncation support, or to build us better ways to clean up ticket text such as offering ticke...
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Starting sometime in February or March 2023, there is some unexpected interaction which can frequently lead to the Ticket Properties Panel (and the Apps panel) being expanded to fill the majority o...
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I can confirm that this is still an issue across browsers with the Grammarly extension. Something is causing both auto-correct and manual error correction to fail within the Agent Workspace, based...