Bobby Koch
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Neueste Aktivität von Bobby Koch-
Bobby Koch hat einen Kommentar hinterlassen
same thing that is happening to david is happening to me, the app doesn't seem to be recording anything
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Bobby Koch hat einen Kommentar hinterlassen
When will flagging a translation be available in the Knowledge app?
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Bobby Koch hat einen Kommentar hinterlassen
these were missing in the past? i thought SLAs were for all tickets?
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Bobby Koch hat einen Kommentar hinterlassen
is there any update for when it will be possible to split statuses by workflow?
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Bobby Koch hat einen Kommentar hinterlassen
It's good to know we can measure on a success rating, but I would like to know if we can report on the actual duration of group assignment, rather than achieved y/n
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Bobby Koch hat einen Kommentar hinterlassen
I like where things are going. How do I report on Ownership time? i don't see it in explore.
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Bobby Koch hat einen Kommentar hinterlassen
We really need a progress update on workflow based custom statuses. It's really sloppy for larger organizations that have multiple, unique teams using Zendesk. We are losing promoters of zendesk in...
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Bobby Koch hat einen Kommentar hinterlassen
Lorenzo Testini you can use them in macros, i do use it everyday.
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Bobby Koch hat einen Kommentar hinterlassen
Why would the filter show ALL of our internal/agent only fields to customers? seems silly
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Bobby Koch hat einen Kommentar hinterlassen
Hey there, curious to see if there are any updates here, it loos like you can now filter on Solved tickets. We are noticed that Created Articles = Published, or so we believe in Explore. Can we fig...