
Shayan Moussawi
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Neueste Aktivität von Shayan Moussawi-
Shayan Moussawi hat einen Kommentar hinterlassen
Is there a way to create or update content blocks via API?
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Shayan Moussawi hat einen Kommentar hinterlassen
Hello Ashwin Raju , Thanks for looking into it.I edited my post to reflect the correct terminology. I was referring to the bug occurring when custom object records are being created, not custom obj...
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Shayan Moussawi hat einen Post erstellt
Feature Request: Conditional Fields for custom object fields
Sometimes it does not make sense to display certain custom object fields, unless others have been checked. And sometimes it might be useful to require the input for certain custom object fields.A u...
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Shayan Moussawi hat einen Post erstellt
Bug Report: Information disappears from Custom objects records while creating custom objects records when switching tabs
Currently, when an Agent or Admin is creating a custom object record - switching Tabs within Zendesk will lead to all input data to be reset.When editing a custom object record , all changed input ...
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Shayan Moussawi hat einen Post erstellt
Explore Reporting for Custom Objects
Are there any plans for Explore Reports with custom objects?Especially things like drill in with custom objects and seeing how many related Tickets are open for certain custom object records would ...
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Shayan Moussawi hat einen Kommentar hinterlassen
Peter Barnes The idea was that they wanted to make it feel more like a "Chat" or "Messaging" experience - since the Chat functionality has been merged into the new Agent Workspace. That means in th...
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@Colleen Hall. There is currently a bug in the Beta that makes the search not accept spaces or special characters. Meaning if you search for an Organization which includes a space, with the space ...
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Shayan Moussawi hat einen Kommentar hinterlassen
Unfortunately the new Drill In Feature does not seem to be working properly.The option to drill in only appears when you are editing the report (and then respectively also viewing) once reloading t...
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Shayan Moussawi hat einen Post erstellt
Custom Objects Unavailable ever since today?
Ever since today, I am getting the following error when opening a custom object: Is this just happening on our instance?
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Shayan Moussawi hat einen Kommentar hinterlassen
If I understand correctly every single one of these advanced AI features is limited to retail customers / B2C only… Adding on top of that, that the standard model pricing was changed (despite of ...