Sheldon Grimm

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

Agree with Maria. Email addresses should have the option to be assigned to specific groups and not just brands. It's more common for companies to have multiple teams within one brand. 

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• Sheldon Grimm
• Erstellt 4. Februar 2019 14:19
• 5 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

+1 on Emmanuel's message.

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• Sheldon Grimm
• Erstellt 3. Oktober 2018 17:50
• 4 Stimmen

1. Community
2. Tips from users - Zendesk Suite
3. [Gather] How to allow Zendesk Community users to post embedded YouTube, Wistia or Vimeo Videos

Hi Vladan, This is awesome. Works like a charm!  Definitely makes the posts feel more like a typical forum space.  Nice tip, thank you. Regards, Sheldon

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• Sheldon Grimm
• Erstellt 6. Februar 2018 17:53
• 0 Stimmen