Leo Medalla
-
Gesamtaktivitäten31
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen2
-
Abonnements19
Aktivitätsübersicht
Neueste Aktivität von Leo Medalla-
Leo Medalla hat einen Kommentar hinterlassen
Unqualified reason only appears when status is set to declined. How about for leads we haven't contacted yet but were identified to be unqualified leads. How can we apply this to those leads withou...
-
Leo Medalla hat einen Kommentar hinterlassen
I'm trying to add icons for our social media accounts but instead of being side by side. icons are appearing on top of the other.
-
Leo Medalla hat einen Kommentar hinterlassen
Thanks. I got it modified
-
Leo Medalla hat einen Post erstellt
Modify the text "Promoted articles"
Is there a way to edit/modify the "Promoted articles". We wanted to change it to Common questions instead.
-
Leo Medalla hat einen Kommentar hinterlassen
can we add Facebook, Instagram as well as Yelp. on our Footer?
-
Leo Medalla hat einen Kommentar hinterlassen
Any Updates on this?
-
Leo Medalla hat einen Kommentar hinterlassen
Is there a way we can manage the subject line for Talk tickets based on the IVR prompts?example: Press 1 InquiryPress 2 SalesPress 3 SupportTicket Subject line as of now is default as Phone call fr...
-
Leo Medalla hat einen Post erstellt
Zendesk Talk Transfer Failure
BeantwortetHas anyone encountered challenges transferring calls? We had experience transfer failure a couple of times lately.
-
Leo Medalla hat einen Kommentar hinterlassen
We also encounter this same issues with Customers calling in and Talk not being able to recognize their phone numbers to associate it to the customer profile in Zendesk. Any news on how Talk can ke...
-
Leo Medalla hat einen Kommentar hinterlassen
100% agree. This should be a feature.