Renato Milan dos Santos

1. Community
2. Tips from users - Zendesk Suite
3. Support Tip: How to change the ticket Subject using a trigger

Hi, everyone! Here I share the way I came up with the solution to, for example, remove all single quotes (') from ticket title using Liquid: {% assign ticketTitle = ticket.title | remove:"'" %}{ ...

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• Renato Milan dos Santos
• Erstellt 15. Juni 2020 17:50
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Expand Dynamic Content to Macro Titles

Same need here...

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• Renato Milan dos Santos
• Erstellt 29. Mai 2020 20:29
• 1 Stimme