Marina
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Neueste Aktivität von Marina-
Marina hat einen Kommentar hinterlassen
Hi Zendesk Team, I'm having issues with this function in our HC. I've set up the dynamic content, added the placeholder into my form field, but I'm still seeing English in my French HC. Can anyone ...
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Marina hat einen Kommentar hinterlassen
Hi Ifra Saqlain, wondering if you can help? My team is using Copenhagen Theme version 2.13.2, Templating API v2. However my code doesn't exactly match what's shown in the example. I'm not a develop...
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Marina hat einen Kommentar hinterlassen
The section "Specifying the new address" is out of date. The settings are no longer in Guide, but the new Admin Center. Had to search around for them.
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Marina hat einen Post erstellt
Seats Used
GeplantThe new page doesn't show me how many seats I am using Vs how many I have. This is helpful and a good place to keep this information visible. It should be maintained on the new version.
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Marina hat einen Kommentar hinterlassen
Does a thread exist about this someone in terms of feature request?
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Marina hat einen Kommentar hinterlassen
Found this article on the same topic, but it's been closed. https://support.zendesk.com/hc/en-us/community/posts/4409217055770-Adjust-Column-Width-Using-Drag-and-Drop As a manager coming to Zendes...
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Marina hat einen Kommentar hinterlassen
Joining this request train! Feature Request Summary: I'd like to be able to allow sound and/or pop-up browser notifications on mac when one of my tickets is updated. In-app notifications would al...
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Marina hat einen Kommentar hinterlassen
Zendesk Sell includes BCC functionality, why not Support? As others have said this is a basic email function. We don't use it often, but when you want to send something from zendesk to a colleague ...
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Marina hat einen Kommentar hinterlassen
Zendesk Sell includes BCC functionality, why not Support?
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Marina hat einen Kommentar hinterlassen
I was surprised to see such a rudimentary system for signatures on Zendesk. Coming from Gmail this is much more restrictive. Having a simple HTML interface would also help those of us who are used ...