Joel Watson
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Neueste Aktivität von Joel Watson-
By the way, this is a feature request, not a "please tell me how" because what I'd like to do isn't possible currently without creating a custom ZD app as far as I can tell. Not sure why this was m...
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Hi Amie! I guess you missed this part of my post: Sure, it would be possible to do something similar using tags macros, and automations, but I'd much rather just have a way to do this via the Subm...
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@... That's right. My initial post was also about that – having every update posted as a new post to the channel (even if you're also threading them) is too spammy. We just want one post for each t...
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How is there STILL not a trigger for this? It's been nearly 6 years since this basic functionality was requested.
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Hey @..., To better understand this, is your expectation that every subsequent update for a ticket is attached to a thread from the original or first post? Yes, that's right. You would be able to...