Mark Anderson

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

We need an update on this feature please Product Managers...

• Kommentar anzeigen
• Mark Anderson
• Erstellt 8. Juni 2022 11:59
• 1 Stimme

1. Support
2. ...
3. Views, ticket status, and ticket fields
4. Can I add custom ticket statuses?

its been 3 months since the last post from a Product Manager -  what is the status for customized ticket statuses? 

• Kommentar anzeigen
• Mark Anderson
• Erstellt 12. April 2022 09:48
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Increasing Zendesk email file attachment size

is the limit still 20mb? that's quite low by todays standards, it should be at least 35-50mb

• Kommentar anzeigen
• Mark Anderson
• Erstellt 15. März 2022 08:41
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Will we have this feature in Q2?

• Kommentar anzeigen
• Mark Anderson
• Erstellt 15. März 2022 08:40
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Any news on this feature?

• Kommentar anzeigen
• Mark Anderson
• Erstellt 25. November 2021 11:10
• 0 Stimmen