Olivier Tassinari

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

You can use https://www.zendesk.com/marketplace/apps/support/46799/select-an-address/.

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• Olivier Tassinari
• Erstellt 29. Januar 2023 12:29
• 0 Stimmen

1. Agent guide
2. Additional ticket channels
3. Using ticket tabs to manage conversations

How can we disable the tabs entirely?It would be much better for me to use Chrome's tabs for the same purpose (the tabs are better implemented by Chrome than by Zendesk).

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• Olivier Tassinari
• Erstellt 24. September 2022 11:40
• 1 Stimme

1. Email
2. ...
3. Formatting and customizing your email
4. Setting up an unformatted email template

> The default formatting for Zendesk Support emails is nice if you're setup as a ticketing system.I think that it would be great to explain why it's nice. I would like to understand the tradeoff ta...

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• Olivier Tassinari
• Bearbeitet 17. April 2022 12:38
• 1 Stimme