Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Neal Shmidman's Avatar

Neal Shmidman

Beigetreten 19. Mai 2022

·

Letzte Aktivität 26. Okt. 2022

Folge ich

0

Follower

0

Gesamtaktivitäten

16

Stimmen

5

Abonnements

5

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Neal Shmidman

Neal Shmidman hat einen Kommentar hinterlassen

KommentarSetting up Zendesk Guide

Thanks Anne. Tried all recommendations. Still not resolved. I'll pick this up on the ticket. 

Kommentar anzeigen · Gepostet 26. Okt. 2022 · Neal Shmidman

0

Follower

0

Stimmen

0

Kommentare


Neal Shmidman hat einen Kommentar hinterlassen

KommentarSetting up Zendesk Guide

I have followed the instructions to "To restrict your help center visibility" however, I am unable to select a newly created user segment i am looking to restrict. It is only showing me the "signed in end user" segment. How do I successfully allow some end users to sign in and see my help center and prevent others from creating accounts and accessing? 

 

Kommentar anzeigen · Gepostet 25. Okt. 2022 · Neal Shmidman

0

Follower

0

Stimmen

0

Kommentare


Neal Shmidman hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

Same here. b2b. We are changing these values on every organization we onboard. Would love a way to change the default. 

Kommentar anzeigen · Gepostet 25. Okt. 2022 · Neal Shmidman

0

Follower

1

Stimme

0

Kommentare


Neal Shmidman hat einen Kommentar hinterlassen

KommentarCustomer management and profiles

I have the same question as Kirti above. Does anyone have guidance on which tickets an end user who can see all tickets in their org will see if/when they belong to multiple orgs? 

Kommentar anzeigen · Gepostet 14. Juni 2022 · Neal Shmidman

0

Follower

0

Stimmen

0

Kommentare


Neal Shmidman hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

+1 Ethan Smith For B2B w/ multiple tickets the requester name is not helpful on the ticket tab. Even the org would be better... 

Kommentar anzeigen · Gepostet 01. Juni 2022 · Neal Shmidman

0

Follower

6

Stimmen

0

Kommentare


Neal Shmidman hat einen Kommentar hinterlassen

KommentarUsing themes and customizing your Help Center

I have the same issue as 黄哲 and David Leigh above. We have created 2 custom pages in our help center and other than ADMIN Preview our internal agents AND end users cannot access these pages.See image below. How to we allow access to these pages? 

 

Kommentar anzeigen · Gepostet 19. Mai 2022 · Neal Shmidman

0

Follower

0

Stimmen

0

Kommentare