Neal Shmidman
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Neal Shmidman hat einen Kommentar hinterlassen
Thanks Anne. Tried all recommendations. Still not resolved. I'll pick this up on the ticket.
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Neal Shmidman hat einen Kommentar hinterlassen
I have followed the instructions to "To restrict your help center visibility" however, I am unable to select a newly created user segment i am looking to restrict. It is only showing me the "signed...
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Neal Shmidman hat einen Kommentar hinterlassen
Same here. b2b. We are changing these values on every organization we onboard. Would love a way to change the default.
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Neal Shmidman hat einen Kommentar hinterlassen
I have the same question as Kirti above. Does anyone have guidance on which tickets an end user who can see all tickets in their org will see if/when they belong to multiple orgs?
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Neal Shmidman hat einen Kommentar hinterlassen
+1 Ethan Smith For B2B w/ multiple tickets the requester name is not helpful on the ticket tab. Even the org would be better...
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Neal Shmidman hat einen Kommentar hinterlassen
I have the same issue as 黄哲 and David Leigh above. We have created 2 custom pages in our help center and other than ADMIN Preview our internal agents AND end users cannot access these pages.See ima...