Marsy

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20. September 2022 06:12
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24. Januar 2022 23:20
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Neueste Aktivität von Marsy

Marsy hat 9. August 2022 06:31 einen Kommentar hinterlassen
Hello, I am trying to add a description template based on a custom field id's and their associated tags. I listed custom field 1 and 3. Custom field 3 is a child field of Custom Field 1. My code...
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- Marsy
- Erstellt 9. August 2022 06:31
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Marsy hat 21. Juli 2022 06:52 einen Kommentar hinterlassen
Our company also has a need to set the organization based on a ticket being created with a certain form. Our company contains coaches who lodge requests on behalf of multiple members. More than o...
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- Marsy
- Erstellt 21. Juli 2022 06:52
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Marsy hat 6. Juli 2022 18:57 einen Kommentar hinterlassen
Thank you Dane, I was looking to have the number appear as just a number, but did find a work around for it.
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- Marsy
- Erstellt 6. Juli 2022 18:57
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Marsy hat 24. Juni 2022 19:23 einen Kommentar hinterlassen
In this custom field we have links. In some cases some of our tickets will contain the same link because it is tied to the same field. How would I exclude the counts where this is a duplicate lin...
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- Marsy
- Erstellt 24. Juni 2022 19:23
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Marsy hat 16. Juni 2022 06:42 einen Post erstellt
Customizing Help Center
1. Community
2. Zendesk Suite Q&A
Hello, I need some assistance. I am currently looking at implementing the following into our Help Center. We would like to have 2 category buttons. One category button will go to Sections and Ar...
- Marsy
- Erstellt 16. Juni 2022 06:42
- 2 Follower
- 1 Kommentar
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Marsy hat 9. Juni 2022 06:59 einen Kommentar hinterlassen
We currently have a trigger in place for closed ticket responses where if a ticket is closed but a customer responds our zendesk will create a new ticket using our new form. I want to delete our o...
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- Marsy
- Erstellt 9. Juni 2022 06:59
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Marsy hat 10. Mai 2022 06:26 einen Post erstellt
Search Results Question
Beantwortet
1. Community
2. Zendesk Suite Q&A
Why are my search results not clickable and why is my search magnifying glass off centered and why us there an x under my results?
- Marsy
- Erstellt 10. Mai 2022 06:26
- 2 Follower
- 1 Kommentar
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Marsy hat 10. Mai 2022 06:21 einen Post erstellt
Why do I have an X under my search bar?
Beantwortet
1. Community
2. Zendesk Suite Q&A
- Marsy
- Erstellt 10. Mai 2022 06:21
- 2 Follower
- 1 Kommentar
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Marsy hat 28. Januar 2022 16:45 einen Kommentar hinterlassen
Hello Jason, If I restrict an agent to view tickets within their group, they are unable to reassign a ticket to a group they are not part of. While I do not want them to view the ticket after it h...
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- Marsy
- Erstellt 28. Januar 2022 16:45
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Marsy hat 24. Januar 2022 23:20 einen Kommentar hinterlassen
Can we change the word error or leave it blank with just the verbiage notification? The word error indicates something was done incorrectly
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- Marsy
- Erstellt 24. Januar 2022 23:20
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