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karan sharma

Beigetreten 31. Dez. 2021

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Letzte Aktivität 11. März 2023

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karan sharma hat einen Kommentar hinterlassen

KommentarTicket customization

Can we add more conditional fields than 1500 which is the maximum or is there any way we can do that or exceed that limit maybe via app or some other logic ?

 

Please support

Kommentar anzeigen · Gepostet 11. März 2023 · karan sharma

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Community-Kommentar Developer - Zendesk APIs
Since this is the only way to add many users to group how can we also place email id of the user what will be the format?
 
 
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}

Kommentar anzeigen · Gepostet 04. Feb. 2023 · karan sharma

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Post Developer - Zendesk APIs
In the below statement for group membership via API.Can we also add email of the user instead of user_id and how it can achieved?
 
-X POST -d '{"group_memberships": [{"user_id": 72, "group_id": 88}, {"user_id": 73, "group_id": 88}]}' \
-H "Content-Type: application/json" -v -u {email_address}:{password}
 
Please help !

 

 
 

Gepostet 03. Feb. 2023 · karan sharma

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Community-Kommentar Developer - Zendesk APIs

i have issue related to this 

{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"requester": [
{
"description": "Requester: Name: is too short (minimum one character)"
}
]
}
}

we have a webhook created which is creating parent to child ticket via webhook and one of the fields in parent ticket becomes requester for child ticket.can i get any idea over it?

Kommentar anzeigen · Gepostet 25. März 2022 · karan sharma

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KommentarTicket basics

Hi all , can we add validations in custom fields like there is a price which should be less than 50 in search query

Kommentar anzeigen · Gepostet 31. Dez. 2021 · karan sharma

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