T Ramarajan
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T Ramarajan hat einen Kommentar hinterlassen
Any timeline on this please?
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T Ramarajan hat einen Kommentar hinterlassen
Mei - How can i get the Avg. Reply time and Acceptance% for Messaging in Tickets Dataset
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T Ramarajan hat einen Kommentar hinterlassen
We are not getting Messaging Channel metrics in Chat Dataset. Not getting the performance for Messaging. Can we get the solution on priority.
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T Ramarajan hat einen Kommentar hinterlassen
Feature Request Summary: CC / Followers Tags should be captured into the ticket Description/Use Cases: We are trying to prfioritize and create the triggers based on the CC / Followers Tags. Busin...
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T Ramarajan hat einen Post erstellt
CC / Followers Tags not adding into the ticket
Refer the below ticket id Your request (#10262323) has been updated. To add additional comments, reply to this email. Jeffrey Reville (Zendesk Support) Apr 21, 2022, 10:56 AM...
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T Ramarajan hat einen Kommentar hinterlassen
It would be great if we differentiate between User and Agent update. Very useful for Agents to easy identification.