Meg

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Keep content from internal note if changing to public reply

Our team just recently switched over to the new Agent Workspace and this was an immediate headache. We also used to use the Internal Notes with the old workflow to draft responses before making the...

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• Meg
• Erstellt 14. Juli 2022 19:51
• 4 Stimmen