Mark Ganusevič
-
Gesamtaktivitäten50
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen11
-
Abonnements27
Kommentare
Neueste Aktivität von Mark Ganusevič-
Any plans to make this editable by agents personally for individual layouts?
-
Hi, great feature. Will there be API access?
-
This feature is not usable for us without direct messages. Also, it would be great to be able to use MS Teams to schedule calls/meetings via a ticket.
-
Hi, when is it planned to roll this out natively into messaging answer bot flow?
-
Good question by Anton, I think this would be a major improvement. 😉
-
Hi! Great feature. I'm wondering whether it works when a user is still using the browser but not on Zendesk tabs? E.g. Idle timeout = 10 minutes, I'm working inside the company tool in the browser ...
-
Hi! This is a very cool feature, but I don't see anything related to Explore? When will these fields become reportable in Explore? Thank you!
-
Any update on this? Seems like a really simple issue to address. With this bug, the whole feature of responsive columns seems unnecessary.
-
Hi! It's very confusing why this was a design choice: SLA is not paused when ticket status is Pending , I assume since this already works for Resolution time - it should also work for Reply time?...
-
The same feedback from our side, ID's are not as useful as Titles/Subjects