Zac Stanger
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Neueste Aktivität von Zac Stanger-
Zac Stanger hat einen Kommentar hinterlassen
Is there a way to look for Tags that are not there?
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Zac Stanger hat einen Kommentar hinterlassen
Would this not result in the same issue? I want everything this today date to go into my Process | Today view. Where the process date automatically changes every 24 hours. If a process date is set ...
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Zac Stanger hat einen Post erstellt
Views - Date on or before "Yesterday"
We have a custom field called "Process Date" I want to create a view if the date is on or before "Yesterday" but it doesn't seem to have this option. The only way i have got this kind of working is...
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Zac Stanger hat einen Post erstellt
Trigger to change organisation
Hi all I am looking at running our orders through Zendesk, we have a platform that customers use to send orders but it doesn't come from the customer's domain. It has the customer's name in the bod...
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Zac Stanger hat einen Kommentar hinterlassen
HI Sabra Thank you, have you got any suggestions on how to do this?
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Zac Stanger hat einen Post erstellt
Triggers based on the day a ticket is raised
Hi All, I are looking to create a trigger on Zendesk that when a order is raised on a Monday but we can only process it on a Tuesday, I want to set the process date(custom field) to the following T...
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Zac Stanger hat einen Post erstellt
Emails from Zendesk to look like standard emails
I want my reply to look like normal emails from Zendesk. I have tried doing what this link says but its not working Setting up an unformatted email template – Zendesk help Surely I am not the only ...
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Zac Stanger hat einen Kommentar hinterlassen
It's a custom field in the organization card. I have a "Shipping Agent" field on the organization card when a ticket comes in form that organization I want it to automatically fill the "Shipping ag...
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Zac Stanger hat einen Post erstellt
Triggers on emails
Hi All, We have a setup with our orders and customer services on Zendesk. The issue I am having is people email orders and CC Customer services and visa versa. With the triggers I have set up a tic...
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Zac Stanger hat einen Post erstellt
Putting Info from organisation card into custom fields on a ticket
I have info on custom fields on the organization card that is pulled into Zendesk with a SQL sync tool. I have custom fields on a Form that I want to auto-populate when a ticket comes in from tha...