yove suwarangi
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yove suwarangi hat einen Post erstellt
Limitations on Social Media-Messaging Agent Productivity Report
Referring to my previous ticket #11498483, I was asked to post this on the Community Page. Let me explain the condition first:The flow of tickets that run in my company is that one messaging ticket...
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yove suwarangi hat einen Post erstellt
The Age of Unsolved Tickets (for Business Days)
Currently, Zendesk only provides default metrics for counting the age of unsolved tickets during calendar days. This article https://support.zendesk.com/hc/en-us/articles/4408825749786-Explore-reci...
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yove suwarangi hat einen Kommentar hinterlassen
Hi, Is there a way to automatically change the follow-up ticket requester to the user who performed the action, not the original requester of the closed ticket? We need this condition to create a f...