
Ahmed Zaid
Certified Zendesk Expert (App developer & Administrator) | Technology Alliance Partner | Technical Architect @ ROCA, a Premiere Implementation Partner
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Varun Shah, It seems that there is error in your json payload or your form id is incorrect. Perhaps you can doublecheck the form id, its permission with respect to the brand and user submitting ...
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Ahmed Zaid hat einen Kommentar hinterlassen
This is really exciting, Lisa. Glad it is finally here!
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Ahmed Zaid hat einen Kommentar hinterlassen
+1As a workaround, my team has suggested parallel brands to get extra widgets and deploy translated flows as separate bots. It comes with a lot of complexity that dynamic content could solve.
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Amy, It works for me whether I add it to the top of the header template or directly in the script.js file. Can you try adding the url as /hc/{{help_center.locale}}/p/your_page_title Replace only...
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Amy Giella, I tested the following modification on Copenhagen 2.18.0 <script>if (document.referrer.match('/requests/new') && (window.location.href.indexOf("return_to=%2Fhc%2Frequests") !== -1)) ...
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Steven Aranaga, The sample code is typescript. I too have no experience with it, but I know it is used by pedantic people (whom I respect very much) and need to be explicit with the type of ever...
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi mfg, You can use the Web Widget Classic JavaScript API to display a subset of your end-user-editable ticket forms. Sample code snippets are provided in the documentation, so it should be an easy...
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Rebeca Hernandez, I spent many hours creating a custom script to manage all dynamic content in a single spreadsheet, only to realise that I could simply upload the csv directly after some adapta...
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi Benessa Dumol, Are you creating a new modal instance with each click of these buttons?
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Ahmed Zaid hat einen Kommentar hinterlassen
Hi everyone, Quoting developer experience team, Zendesk is working on a fix at the moment to an issue with local app testing affecting zcli and zat. However, as this fix involves multiple internal ...