Ahmed Zaid
Certified Zendesk Expert (App developer & Administrator) | Technology Alliance Partner | Technical Architect @ ROCA, a Premiere Implementation Partner
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Neueste Aktivität von Ahmed Zaid-
Hi Karen Hynes, I recommended a client to sign up for the beta a month ago and they are still not enrolled. Have you paused signups for the EAP?
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Hello Jay McCormack, If a pop up is what you are after, a custom app that shows a pop-up notification is possible. It would require a developers familiar with Zendesk application framework, but the...
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Hi Oana Veronica Pop, The simplest way to achieve that is not adding them to any form as an admin. No action would be required as they are hidden by default until added to a form.
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Hi Oana Veronica Pop, Take a look at the notification action. It may suit your needs.
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Hi John Artunkal, You can achieve that with a custom sidebar app. When an agent views a ticket, the app could fetch all transactions related to the requester or to their organisation by matching th...
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Hi Daniel, Sorry for the late reply. You would probably need to contact Zendesk support to look into the package for you. Or if it's not confidential or can be presented into a public repo, I am ha...
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Hello S I, If you made your help centre only accessible to signed-in users, its content should be removed from search engines soon. Is saw this comment suggesting it can be done manually to avoid w...
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Hi Oana Veronica Pop, Check out app requirements. it will help you achieve exactly what you are looking for.
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Hi Daniel Wennerdahl, I would start by checking the manifest and double-checking all key values against documentation. If you are creating an app for the marketplace, uploading the package through ...
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Hi Brittany Loy, I am not sure how it bypasses the required fields. Can you share more details about the exact steps you took?