Rahul Sadhananthan

1. Community
2. Feedback - Ticketing System (Support)
3. Allowing end users to see On-Hold

I have read through this and it looks to be some custom statuses that Agents can use. But will the requester also be able to see these statuses - For eg, can they see 'On-hold' when ticket is 'On-h...

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• Rahul Sadhananthan
• Erstellt 24. September 2022 02:04
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Allowing end users to see On-Hold

Is there any update on this? Is this still in testing?

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• Rahul Sadhananthan
• Erstellt 10. September 2022 10:36
• 0 Stimmen