Soporte 2

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Ability to send reports to slack instead of being sent via email

+1

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• Soporte 2
• Erstellt 3. August 2022 02:58
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1. Guía del agente
2. Tickets – Aspectos básicos
3. Cuándo las respuestas por correo electrónico se convierten en comentarios públicos o privados

Hi, When one of us sends a Public Comment, it will arrive to the requester with the ticket subject, but we would like to change that, to a generic subject with the {{ticket.id}} only. This because ...

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• Soporte 2
• Erstellt 27. Mai 2022 18:10
• 0 Stimmen