Ricardo
- Gesamtaktivitäten 545
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Aktivitätsübersicht
Neueste Aktivität von Ricardo-
Ricardo hat einen Kommentar hinterlassen
Hey, Georg, Unfortunately, you are right. If you are on Enterprise plan you can test and preview the ticket form using your sandbox. However, if you are not on that pricing plan, the tips I wrote a...
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Ricardo hat einen Kommentar hinterlassen
Hello, Diana. The message is sent in the chat window itself as you said.
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Ricardo hat einen Kommentar hinterlassen
Hello, Kinga, Are you running through any issue?
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Ricardo hat einen Kommentar hinterlassen
Hello, Filip, If you never clicked Make default group then the default group is the first one that was created in your account. You can revert back to what it was by marking the first created grou...
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Ricardo hat einen Kommentar hinterlassen
Hello, Alex, Thanks for sharing. That is good feedback, I agree.
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Ricardo hat einen Beitrag erstellt
Was Berichte, in Insights durchgeführt werden?
Frage Ich bin bereit, mich von Insights zu Explore Upgrade auf Explore. Wie kann ich sehen, welche Berichte ich in Insights laufende Berichte sehen? Antwort Bevor Sie den Schalter vornehmen, stelle...
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Ricardo hat einen Kommentar hinterlassen
Hello Josh, Did you mean to post your question here? You've reached Zendesk support, and it sounds like you're probably trying to reach someone who uses our software to provide support. We make sof...
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Ricardo hat einen Kommentar hinterlassen
Hello, Al, You can use the metric First reply time (hrs) instead of the one written in the article. Hope that helps.
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Ricardo hat einen Kommentar hinterlassen
Thanks for sharing, Scott!
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Ricardo hat einen Kommentar hinterlassen
Hello, Scott, Thanks a lot for the heads up. I have re-edited the article to display the right formula and the right text. Regarding your issue, I was able to reproduce it in my test account. I wil...