Ricardo

1. Guide
2. ...
3. Working with knowledge base content
4. How to add emojis to an article

Yes, it does. I have created a ticket so we can troubleshoot this further. Please check your email. Thank you!

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• Ricardo
• Erstellt 26. August 2021 12:08
• 0 Stimmen

1. Guide
2. ...
3. Working with knowledge base content
4. How to add emojis to an article

Appnext Product Team That usually happens when an image is hosted locally on your computer for example. Could you please try the instructions in this article instead? For Mac users In your article...

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• Ricardo
• Erstellt 26. August 2021 12:00
• 0 Stimmen

1. Guide
2. ...
3. Working with knowledge base content
4. How to add emojis to an article

Hello Appnext Product Team You can copy and paste flag emojis from a place where you have the emoji published. We don't have a database that you can use to copy the emoji so you'd need to try, for ...

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• Ricardo
• Erstellt 26. August 2021 11:23
• 0 Stimmen

1. Support
2. ...
3. Business rules
4. How can I manually close a ticket? [Video]

TN Definitely. Use the following conditions in Tickets must meet all of these conditions to appear in the view: Status | Is | Solved Channel | Is | Phone call (incoming) If you also want to accou...

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• Ricardo
• Erstellt 17. Mai 2021 08:53
• 0 Stimmen

1. Guide
2. ...
3. 지식관리
4. 고객이 Zendesk 계정에 가입할 수 있는 기능을 제거하려면 어떻게 해야 하나요?

Hello xio shpark ! You can find the information you are looking for in this article in Korean: 헬프 센터 테마 사용자 지정하기  Hope it helps!

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• Ricardo
• Erstellt 26. März 2021 14:49
• 0 Stimmen

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Bad ratings with comments

Hello everyone. Thank you very much for all your feedback regarding this topic. Jessica Blake put together a guide that will help you recreate the Satisfaction tab reports in Explore. I understand ...

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• Ricardo
• Erstellt 15. Februar 2021 09:40
• -5 Stimmen

1. Support
2. ...
3. Users, groups, and organizations
4. The ticket you are trying to open is not visible to agents in your group(s)

Hello, Jacek Czerniecki For this kind of issue, it is always better to look at a specific example of a ticket where the issue happened. I created a ticket on your behalf and our Customer Care team ...

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• Ricardo
• Erstellt 9. Februar 2021 10:15
• 0 Stimmen