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PROVENTIC **** EMEA Reseller Partner

Indepent Zendesk Reseller and Consultant. Contact on carsten(a) proventic.dk

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Neueste Aktivität von PROVENTIC **** EMEA Reseller Partner
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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Hi My new AE can't seem to add a mailto link in her signature? It keeps adding HTTP in front of the link?

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    I am with you on this - It would be great to have the message in your own language.

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Agreed - Everything else can be custom recorded so why not wait times?

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    PROVENTIC **** EMEA Reseller Partner hat einen Post erstellt

    HTML formatting in emails

    Hi I want to be able to send beautifully HTML formatted emails from Zendesk Sell - Or at least have the same editor as in Zendesk Support. Being able to format emails and use them in Sequences woul...

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    PROVENTIC **** EMEA Reseller Partner hat einen Post erstellt

    Zendesk Widget and AMP

    Beantwortet

    Hi Anyone know of a way to get the Widget to run on an AMP only site? AMP is becoming more and more used so we need to have a solution for AMP sites.

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Hi Is it possible to allow one sales rep to send email on behalf of another sales rep? In our setup i have a sales doing the initial cold calling and if the conversation ends with "please send us a...

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Hi Kasper I just upgraded my theme to 2.8 and when i did it said that it was missing the customer_info.hbs template/page?

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Rodger Bradford - You need the Guide Pro or Enterprise license to be able to access the HTML, CSS and scripts of Zendesk Guide. If you have that you should have a button at the bottom of the screen...

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    Hi Rodger Apologies for the late reply here - There isn't really any way to control the Attach file field in Guide other than to either allow attachments or not. That said you do have a way to chan...

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    PROVENTIC **** EMEA Reseller Partner hat einen Kommentar hinterlassen

    I would recommend you look into the new messaging beta from Zendesk. It lets you connect and work across multiple channels and keep the chat persistent. https://support.zendesk.com/hc/en-us/article...